Using variables in WhatsApp template •

When creating and editing WhatsApp template, you can add variables in your template. For example the following template body content contains three variables:

Hello {{1}}, welcome to {{2}}, you will get {{3}} for all orders.

When creating a campaign, you will be able to fill in variable {{1}}. {{2}} and {{3}}.

Additionally, you can use SPM's customized placeholder when creating a new campaign. 

For example, you can use [customer_name] in your campaign variable content and SPM will replace it with the subscriber's customer name when sending out the campaign message.

For campaign message, supported placeholders are:

[customer_name]: name of the target subscriber
[shop_name]: name of your shop
[discount_code]: the discount code you specified within campaign configuration

Here is a example campaign message variables list:

{{1}}: [customer_name]
{{2}}: [shop_name]
{{3}}: 10% OFF using code [discount_code]

The result campaign message will be the following:

Hello Charlie, welcome to Hextom SPM store, you will get 10% OFF using code OFF10 for all orders.