Get Web Push Notifications on iOS 16.4+

Starting with iOS and iPadOS 16.4, Apple has introduced support for Web Push Notifications on Home Screen web apps.

To explain, a web app added to the Home Screen can request permission to send push notifications, but only if the request is triggered by direct user interaction, such as tapping a "subscribe" button. iOS or iPadOS will then prompt the user to allow the web app to send notifications. Once granted, users can manage these permissions under Notification Settings, just like any other app on their iPhone or iPad.

In line with this, Hextom: WhatsApp, SMS & Push now supports web push notifications on iPhone and iPad with iOS 16.4 or higher. This article walks you through the process of enabling this feature for your store.

On this page:

• How to Enable the Web Push Notification Channel and Subscriber Collection Tool for iOS Devices

• How to Test Web Push Notifications on iOS

  
  

How to Enable the Web Push Notification Channel and Subscriber Collection Tool for iOS Devices

1. Click Activate Channel besides the Web Push in the Marketing Channels,

   

   
   

2. Next, enable the Webpush channel by toggling it on and click the save button.

   
   

   

   
   
3. Afterwards, navigate to the Subscriber Collection tab:

   

   
   

4. Then create/edit either a pop-up or a floating button for subscriber collection widget.

   
   

   

   
   

5. In the Subscribers to Collect configuration, make sure you're collecting Web Push Subscribers by using the active subscriber collection widget.

   
   

   

   
   

6. After completing the configurations in Step 3, make sure to click the checkbox highlighted in the image below to enable the Web Push Widget for iOS devices.

   
   

   

   
   

7. Once this is enabled, you can edit the title and description of the message, and then complete the rest of the configurations.

   
   

   

   
   

8. Once done, you can click Create to save the Settings.

   
   

   

   
   

How to Test Web Push Notifications on iOS

You can test how store visitors using iOS and iPadOS 16.4+ will receive push notifications through the following:

1. Open your store home page, and a pop-up should appear for the app.

   
   

   

2. Tap the Share icon at the bottom of the browser.

   
   

   

   
   

3. Click Add to Home Screen to add your store to the device's home screen.

   
   

   

   
   

4. You will have your store appear as an icon on the home screen.

   
   

   

   
   
5. Click on the store icon to open your store page, a prompt will appear. Click on the Subscribe Button.

   

   
   

6. Tap Allow button to allow device to receive push notification.

   
   

   

I hope this helps. If there are any issues encountered, please don't hesitate to contact us at help@hextom.com